Know Before You Go

Terms & Conditions

  • Children are welcome up to 7pm each day, after which point, we are an over 21’s venue.
  • We also operate the ‘Challenge 25 Rule’ throughout the day, so it is therefore advisable for all guests to bring ID.
  • If you find that you are going to be late, please inform us. If you are later than an hour we will have to give your reserved seating area away.
  • On Fridays and Saturdays, we provide live bands and a DJ and are open until 2am. For customers arriving from 8pm on Fridays we charge an entrance fee of £5 and on Saturdays £7 from 7pm.
  • For large bookings on Fridays and Saturdays, we may ask for a holding deposit to confirm your reservation. This will be £3 per person for bookings between 20-39 guests and £2 per person for parties of 40 guests or more. This can be paid via an MMS secure payment link which will be emailed to you and will be refunded to you on the Monday following your booking with us via the same platform and may take up to 10 business days to appear back on your statement.
  • The booking deposit will secure space for your party and we will allocate an area for you and your guests with a combination of seated and standing accommodation. During peak hours, we aim to offer 1 seat for every 2 guests for parties of 20-39 guests and 1 seat for every 3 guests for parties of 40 or more guests. *Please note this is an estimate and not a guarantee. 
  • In the event that you do not arrive for your reservation, or do not provide sufficient notice of cancellation, this deposit may be forfeited. The deposit may also be forfeited if any members of your party cause any disturbance and/or fail to acknowledge the rules of the venue. 
  • We understand that plans can change and guests may drop out at the last minute. That’s why we allow for a fluctuation in party numbers. As long as the majority of your party attends you booking your deposit will be refunded without issue. If you know in advance that you are expecting a different number of guests than what you have booked for, we ask that you let us know as soon as possible so that we can make the necessary arrangements to accommodate your booking. 
  • The Magic Garden is located in a residential area. To maintain our good relations with the local community, we ask our customers to respect this and keep the noise level to a minimum. If this is not taken into consideration, you may be asked to leave.
  • Due to noise restrictions, we are unable to allow loud celebrations or birthday cakes with lighted candles in the garden. We ask that you sing ‘Happy Birthday’ or hold any other celebrations indoors. If you are booked in an outdoor area, please ask a member of staff about temporarily accommodating your celebration in an indoor space. 

Important Info

  • Our kitchen is currently closed for refurbishment and we are unable to offer food service at this time.  Depending on the date of your reservation there is the possibility that we will have resumed food service by that time.  In the event that our kitchen is not ready by the date of your reservation, you and your guests will be more than welcome to order in or bring your own food for your party and enjoy it in our venue. We still have our bar snacks available as well (crisps, dry nuts, etc.). We would appreciate it if you could leave the area as you found it, so please dispose of any rubbish created by your party in one of our on-site bins.
  • We do not impose a minimum spend or time limits on our bookings, so you and your guests are welcome to join us for as long as you like.
  • All areas in our venue include both seating and standing accommodation so don’t worry, there’s plenty of space for you and your guests.
  • If you are planning a party and would like to bring some decorations with you, please let us know in advance.  We are happy to accommodate small decorations in most circumstances but please, no confetti or elaborate presentations. We must be mindful of the comfort of all our guests. *Please note that we do not provide any decorations under any circumstances. 
  • We are happy to offer prepaid bottles of beer, wine, prosecco, and champagne, as well as prepaid bar tab options for your party.  If you would like to know more about these options, or to make arrangements, just let us know.
  • When making your booking, you are more than welcome to let us know what area(s) you would prefer to be seated in but please be aware that this is a request only and does not guarantee that your party will be seated in the area you have requested.  Our team will always do their best to accommodate all requests whenever possible, however, all seating is arranged daily and with the comfort of all guests in mind.
  • If it gets chilly later on outside, we have a large trunk full of blankets and we also give out hot water bottles for free. These are a very popular feature, especially in the winter!
  • Any mandatory COVID19 restrictions will be observed at all times by all guests and staff. Any guests who do not comply with the required restrictions will be asked to leave. No exceptions. Please visit gov.uk for more information regarding applicable COVID19 guidelines.
  • We are a dog friendly venue, a warm welcome for owners and their dogs.
  • If you have any queries about your reservation, please don’t hesitate to get in touch.